Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Institut Loreta's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Institut Loreta provides personalized health analysis services including:

• Genetic variant analysis
• Microbiome profiling
• Toxicology screening
• Personalized health insights and recommendations

3. Medical Disclaimer

Important: Our services are provided for informational purposes only and do not constitute medical advice, diagnosis, or treatment. We do not:

• Diagnose medical conditions
• Prescribe medications
• Replace professional medical care
• Guarantee specific health outcomes

Always consult with qualified healthcare professionals for medical decisions.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use our services responsibly and legally
• Maintain the confidentiality of your account
• Not share your account credentials
• Report any security concerns immediately

5. Payment Terms

Payment is due at the time of service purchase. We accept:

• Credit and debit cards
• Stripe (available)
• Other payment methods as specified

All prices are in Canadian dollars unless otherwise stated.

6. Refund Policy

Refunds are available within 30 days of purchase, subject to:

• No sample processing has begun
• Sample collection kit has not been used
• Valid reason for cancellation

7. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by Institut Loreta and protected by copyright laws.

8. Limitation of Liability

Institut Loreta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

For questions about these Terms & Conditions, please contact us at:

← Back to Home